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Special Processing
Special Processing
Customers who do not receive statements should be assigned a specific statement cycle code, such as 99. The user is responsible for not selecting this statement cycle code for printing.
Special cycles may also be used to segregate customers who have an incorrect accounts receivable balance from those with correct balances; this is done so that statements can be printed for those customers with a correct balance. It is important to run either the Data Base Audit/Purge or the Aged Accounts Receivable Report before the customer statements are printed to ensure that all customers to be processed have correct accounts receivable balances. Both of these programs list customers with incorrect accounts receivable balances so that these balances may be corrected. They do not stop processing due to incorrect balances. However, incorrect accounts receivable balances will cause the Customer Statements Print Program to stop processing to eliminate the possibility of incorrect statements being sent to customers.
If any customers have incorrect accounts receivable balances, they may be assigned to a statement cycle that is not selected for processing. This allows customer statements with correct accounts receivable balances to be printed. Customers with incorrect accounts receivable balances are bypassed until those balances can be corrected. The statement cycle containing these customers can then be processed. Finally, customers assigned to the error statement cycle can be reassigned to their normal statement cycles.