MAC-PAC XE user, The Gorman-Rupp Company, is featured in the February 2006 issue of the APICS Magazine - the official publication of APICS - The Association for Operations Management.

The article (titled "Pump Up the Volume" on page 44) describes the success Gorman-Rupp has had with their deployment of BuyDesignT to support sales of the company's pump products and replacement parts. Quotes from the article include:

"The feedback has been overwhelmingly positive." (Bill Danuloff, Gorman-Rupp Corporate Vice President of Information Technology)

"We were pretty sure we had a winner, but the new site has been received even more enthusiastically than we expected," (Tom Seymour, Gorman-Rupp Director of Sales and Marketing).

"It looks like the positive impact on our Customer Service department will also be greater than we anticipated. We're already seeing a reduced load from distributors using the system because the ordering process is smoother, with fewer errors. And we're getting fewer calls regarding order status since they can easily get that themselves for all of their orders, regardless of how placed." ( Seymour )

"Our Denver distributor told me the other day that his people love the new system and they are doing all of their ordering through the web site now. I even had a hard-to-please distributor call me out of the blue to say how happy they are with the system - what a pleasure!" ( Seymour )

"Making it easy for our distributors to order configured products over the Internet is a big step forward since custom-configured products represent a large portion of our business. I have no doubt this will ultimately increase sales. " ( Seymour )

If you would like to learn more about how Gorman-Rupp and other companies are using BuyDesign integrated with their core MAC-PAC XE applications, contact Shelley Horn at 614-781-2325 x119 or shorn@tdci.com.