MAC-PAC XE Product Support, Maintenance Service, Software Support, Software Maintenance

As the authorized Product Support Organization for MAC-PAC XE, TDCI offers a comprehensive Maintenance and Support Service.

Support is available by phone or on-line for MAC-PAC XE users currently on the TDCI MAC-PAC XE maintenance program. On-line Support is available 24 hours a day. Support Services available on-line include:

Software Fixes: View a list of software fixes and release notes available for MAC-PAC XE releases. Search by program, PCA, date, severity, or keyword.
Enhancements: View a list of enhancements available for MAC-PAC XE.
Helpful Hints: Check out a listing of hints compiled by MAC-PAC XE support experts. Search over 2000 entries for answers to your functional and technical questions.
User Discussion: Initiate or participate in on-line discussions with other MAC-PAC XE users.
Software Problem Report (SPR): On line problem report form.

	MAC-PAC XE > services > Product Support
MAC-PAC XE Services Overview Product Support Education & Training Consulting Customization, Extension & Integration Implementation Business Process Improvement Outsource System Management	As the authorized Product Support Organization for MAC-PAC XE, TDCI offers a comprehensive Maintenance and Support Service. Support is available by phone or on-line for MAC-PAC XE users currently on the TDCI MAC-PAC XE maintenance program. On-line Support is available 24 hours a day. Support Services available on-line include: Software Fixes: View a list of software fixes and release notes available for MAC-PAC XE releases. Search by program, PCA, date, severity, or keyword. Enhancements: View a list of enhancements available for MAC-PAC XE. Helpful Hints: Check out a listing of hints compiled by MAC-PAC XE support experts. Search over 2000 entries for answers to your functional and technical questions. User Discussion: Initiate or participate in on-line discussions with other MAC-PAC XE users. Software Problem Report (SPR): On line problem report form.	Telephone Support You may contact MAC-PAC XE Support by calling or emailing: 1-877-4MAC-PAC 1-877-462-2722 mfg@tdci.com fin@tdci.com tec@tdci.com Hours of operation are 8:30a.m - 6:30 p.m. Eastern Standard Time, Monday - Friday except U.S. Holidays. Sales and General Info Shelley Horn shorn@tdci.com or 614-781-2325 ext. 119 User Advisory Board Members Meet the MAC-PAC XE User Advisory Board.