WILLIAMS CO 001 ORDER PROCESSING 1/02/95
DSP01 WHS BEL RMA INQUIRY HEADER
RMA Number 232222 Status CLO
Customer A-1 A-1 Return To Address
Bill-to A-1 GOLF WORLD MANUFACTURING SITE 1
345 SLICE DRIVE RUE DE GRAND CHIEN 1
B-2020 LIEGE, BELGIUM
MYRTLE BEACH, SC 70707
BEL BEL
Ship-to A-1 GOLF WORLD Ship Rsn SA SALES
345 SLICE DRIVE FOB FB FREE ON BOARD
Terms CD Cash on Delivery
MYRTLE BEACH, SC 70707 Reason CR CUSTOMER DAMAGED/RPL
BEL Credit Mgr
RMA Date 15/01/95 Orig Doc HOLD DTE Comment N
Exp Rct 15/01/95 Orig SO APPROVED Num Pkg 000
Last CR 0/00/00 Last Doc HELD BY
Last SO 0/00/00 Last SO APP BY
Last Adj 0/00/00 Curr Cd BEF Exch Rte 1,00000
F2=Command F3=Exit F8=Return to List F9=Maintenance
F10=Function Select F11=Recap F12=Comments F20=RMA Receipt
This screen contains general information about the RMA. It will only be displayed if you press F7=Header from another screen in this conversation.
COMPANY/WAREHOUSE
Display only. This is the company/warehouse where merchandise will be returned.
RMA NUMBER
Display only. This is the number that will be used throughout the system for tracking a customer's returned merchandise.
RMA STATUS
Display only. This is the status of the return. All valid RMA status codes are held on Reference File category G81.
BILL-TO CUSTOMER
Display only. This is the customer who was billed for the merchandise.
SHIP-TO CUSTOMER
Display only. This is the customer who should receive the RMA notice.
BILL-TO CUSTOMER ADDRESS
Display only. This is the address of the customer who was billed for the merchandise.
RETURN-TO ADDRESS
Display only. This is the address where the customer should return the merchandise.
SHIP-TO ADDRESS
Display only. This is the address where the RMA notice will be sent.
SHIP REASON CODE
Display only. Specifies the reason why an order is being shipped.
FREE ON BOARD CODE
Display only. This is the FOB code that will be printed on the RMA. All valid FOB codes are held on Reference File category 419.
FREIGHT TERMS
Display only. This is the freight terms that will be printed on the RMA. All valid freight terms are held on Reference File category 321.
RMA REASON CODE
Display only. This is the reason the merchandise was returned. All valid RMA reason codes are held on Reference File category G74.
CREDIT MANAGER
Display only. This is the credit manager responsible for the RMA. All valid credit managers are held on Reference File category 313.
RMA DATE
Display only. This is the date the RMA was entered into the system.
ORIGINAL DOCUMENT
Display only. This document number/type is used as a reference to the invoice originally sent to the customer. All valid documents types are held on Reference File category 329.
USER DEFINED 1
Display only. No validation is performed against this field. Maintain Reference File category G79 to customize the displayed literal.
COMMENTS FLAG
Display only. This field identifies whether comments exist for the RMA header or not. Valid values are Y - Yes and N - No. Note: the Perform Update field on Reference File category 027 must be set to Y - Yes in order for this flag to be set to Y.
EXPECTED RECEIPT DATE
Display only. This is the date the returned merchandise is expected.
ORIGINAL SALES ORDER
Display only. This is the sales order originally sent to the customer.
USER DEFINED 2
Display only. No validation is performed against this field. Maintain Reference File category G79 to customize the displayed literal.
NUMBER OF PACKAGES
Display only. This is the number of packages returned by the customer. No validation is performed against this field.
LAST CREDIT DATE
Display only. This is the last date that credit processing was performed during RMA Receipt Control.
LAST DOCUMENT
Display only. This is the last document that was created during RMA Receipt Control for issuing customer credit.
USER DEFINED 3
Display only. No validation is performed against this field. Maintain Reference File category G79 to customize the displayed literal.
LAST SALES ORDER DATE
Display only. This is the last date that replacement processing was performed during RMA Receipt Control.
LAST SALES ORDER
Display only. This is the last sales order that was created during RMA Receipt Control for issuing replacements.
USER DEFINED 4
Display only. No validation is performed against this field. Maintain Reference File category G79 to customize the displayed literal.
LAST ADJUSTMENT DATE
Display only. This is the last date that inventory adjustment processing was performed during RMA Receipt Control.
CURRENCY CODE
Display only. This field is only displayed in a multi-currency environment. This is the currency used for the return. All prices for the return are in this currency.
EXCHANGE RATE
Display only. This field is only displayed in a multi-currency environment. The currency exchange rate associated with the return. The Exchange Rate cannot vary from the currency's default exchange rate beyond the override exchange rate limit percent on the Reference File.
COMMAND KEYS
Enter - Process the entered information.
F2 - Display a window where a fast path option or mnemonic can be entered. Fast path allows the next menu selection to be made directly from this screen. When the window is displayed, pressing F3 will remove it.
F3 - Exit program without processing the entered data.
F8 - Display the RMA Inquiry Line List screen (OP920S03) or the Header List screen (OP920S02) depending on which screen you were on prior to this one.
F9 - Enter the RMA Maintenance Program (OP145E).
F10 - Return to the Function Select screen without processing the entered data.
F11 - Display the RMA Inquiry Recap screen (OP145S06).
F12 - Call the RMA Comment Maintenance Program.
F20 - Enter the RMA Receipt Control Program (OP215E).
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