RMA Acknowledgment Report

OP710A

DATE   11/19/92                              ANDERSEN SOFTWARE EUROPE                                             PAGE     1

TIME    9:33:37                              RUE DE GRAND CHIEN 1                                                 CO     001

REPORT   OP710A                                                                                                   WHS    BEL

  BASE CURRENCY  USD   UNITED STATES DOLLARS

                                              RETURN MATERIALS AUTHORIZATION

                                                   RMA NUMBER  00000036

 CUSTOMER  WMINC                           CUSTOMER  WMINC

 SOLD TO   WATCH MAKERS INC.               RETURNED  WATCH MAKERS INC.                RETURN  WATCH PARTS CONSOLIDATED

           DISTRIBUTION CENTER WM1         FROM      DISTRIBUTION CENTER WM1          TO      1234 STATE STREET

           1010 ED STREET                            1010 ED STREET                           CHICAGO, ILLINOIS 60602

                                                                                                                        

           USA                                       USA                                      USA   

 RMA DATE          11/19/92

 EXP RCT DATE      12/02/92

 CREDIT MANAGER

 SHIP TERMS        PRE-PAID POSTAGE        FOB      SHIPPING POINT

          Partially damaged shipment.  Replacements will be sent

          immediately.

  LIN   PART NUMBER/                             EXP RCT

  NO    DESCRIPTION            RMA QTY     UM     DATE    REASON FOR RETURN              UNIT PRICE         EXTENDED PRICE

  ---   ---------------      -----------   --   --------  ------------------           ---------------     -----------------

  001   WATCH                      3.000   EA   12/02/92  DAMAGED GOODS                        110.000                330.00

        WATCH WITH STRAP

        These watches were damaged due to poor handling by

        the shipping department, not because of incorrect

        packing methods.

  002   WATCH FACE                 5.000   EA   12/02/92  OVERSHIPMENT                           4.500                 22.50

        WATCH FACE

        These watch faces were an overshipment.  You will

        be credited for the return.

                                                                            TOTAL RETURN                              352.50

                                                     ** END OF REPORT **

Purpose

The RMA Acknowledgment Report is used to show what merchandise is expected from each customer. This report is printed when an RMA in entered through the RMA Maintenance Program (OP145E). Once generated, this acknowledgment is to be sent to the customer for verification of the expected merchandise. The report shows the part number and expected quantity of each item, the price of each item, the date the item is expected to be returned, and the address to return the item.

This report can be printed (I) Immediately upon RMA creation using the Immediate RMA Acknowledgment Print monitor, or it can be printed as a (N) Normal end of day job using the Release Submitted Jobs option from the Order Processing Menu. This document will print in the secondary language of the customer if that language is specified on the customer master file and the report has been translated. See the Multi-Language Documents Key Concept in the Common Features User Manual for further details.

You may reprint this acknowledgment by changing the Reprint RMA flag on the RMA Maintenance Recap screen (OP145S05) to (Y) Yes. Once the change is made, both (I) Immediate and (N) Normal end of day printing options are valid.

Report Sequence

Line Number.